West Coast Tow

Makena Spencer a month ago

SUCH A LOVELY EXPERIENCE!! Tom was amazing, very communicative and updated me every step of the way. He was very quick and made the process as smooth as possible. I called around a few towing companies and he had the best pricing! I would definitely recommend and use in the future!

Matthias Emanuel 5 months ago

I recently used this tow truck service and had an excellent experience during a stressful situation. From the moment I called, the response was quick, and the staff was calm, professional, and very helpful. They clearly explained the estimated arrival time and process, which immediately gave me confidence that help was on the way. The tow truck arrived on time, and the driver was polite, experienced, and very reassuring. They carefully assessed my vehicle and explained how the towing would be handled safely. I appreciated how professionally they secured the car and ensured no damage was caused during loading and transport. Another thing I appreciated was the efficiency and care shown throughout the entire process. The driver worked quickly but carefully, making sure everything was properly secured before moving the vehicle. They also kept me updated and made the whole situation much less stressful.

Zach Bretzke 7 months ago

Tom and his son were such a great help. The came quickly and I felt very safe during the whole tow. Very clean and nice truck as well. I paid $250 for a tow from the side of the highway, which is a fair to good price in LA. Would tow with them again!

Dana Jackson 8 months ago

I wish I could give them 10 stars! 🤩 They rescued me from nightmare situation with Nova Tire Center and another tow company that never showed up. I had been waiting 4 hours for the tow company Mercedes contracted, and they finally called around to multiple tow companies to find someone who could get to me quickly. West Coast Tow isn’t contracted with them, so they paid them directly. I called West Coast Tow, spoke to Mr. Tom and explained the condition Nova Tire Center left my tire in and that we could not drive the vehicle onto a flatbed. He’d already had a flatbed on the way to me. He had me text him pictures and said he would personally come and bring a different truck with a dolly so there was no further damage caused to my rim and car. He arrived in 10 minutes and handled the situation with so much grace and care. I had been incredibly frustrated after dealing with this situation for the last 5 hours, and encountering a good human after all of this made my day so much better. I was planning to take a ride share to meet them at the dealership, but he offered for me to ride with them. When we arrived to the dealership, he didn’t rush to dump my car. He drove to the back so there

Alessandra Rosa a year ago

Very kind, nice and efficient! Called them during a festivity cause my car stopped in the middle of the street and in 15 minutes they came to tow my car, brought it in front of my mechanic and gave me a ride home!! Everything on January 1st! Excellent service!